—Free standard shipping on orders over $99 in the US, excluding tax, discounts or shipping costs. Free shipping is typically 3-5 business days once we ship out your product but there is no guarantee. We do our absolute best to ship out all orders within 24 hours of ordering.
—Orders placed after 11am EST will be processed the following business day.
—Orders placed after 11am EST on Fridays, will be processed the following Monday.
—Overnight orders placed Friday before 11am EST will be delivered the following Monday.
—Business days are Monday-Friday, excluding scheduled holiday Fieldlab HQ closures.
—We do not process, ship or deliver orders on Saturdays or Sundays.
—Sorry, we do not currently ship outside of the United States. But we’re planning to expand at some point, so please keep checking back.
The general shipping process
We ship everything from Fieldlab HQ in Putnam, CT within 1-2 business days and it should arrive to you within 5-7 business days, depending on your shipping choice and how many orders we've gotten. Orders placed on the weekends, holidays, or after 11am EST, will be processed the following business day.
If you want to receive your order in an expedited manner, make sure to choose that option at checkout and do so before 10am EST.
Remember, we have a small team and the same person answering emails may also be the same person packaging your order!
You will receive an email notification once your order ships.
Allow approximately 3–5 business days (Monday–Friday) for tracking information to update.